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Cancellation & Refund Policy
1 . Digital Goods (ebooks, templates, courses)
- 14-day cooling-off: You may request a refund within 14 calendar days provided you have not downloaded, accessed, or viewed more than 10 % of the material. Access logs will determine usage.
- Once content is substantially accessed or downloaded, refunds are not available.
2 . Copywriting & Consulting Services
| Stage | Cancellation right | Fee |
|---|---|---|
| Before scheduled start date | Full refund of any deposit | ₹0 |
| After project kickoff but before first draft/work session | US $100 kill fee deducted from refund | US $100 |
| After first draft or equivalent milestone delivered | Deposit becomes non-refundable; any unpaid balance for work completed to date is due | Pro-rated |
You may pause or reschedule once without fee if requested ≥ 7 days before the next scheduled milestone.
3 . How to Cancel / Request Refund
Email hello@ambikabhan.com with subject line “Refund Request – [Order #].” Include proof of purchase and reason. We process eligible refunds within 10 business days to the original payment method. International bank fees are outside our control.
4 . Non-Refundable Items
- Custom copywriting already delivered.
- Digital downloads or course modules already accessed.
- Third-party tools, ads spend, or domain fees incurred on your behalf.
5 . Chargebacks
Initiating a chargeback without first following the above steps violates these Terms. We reserve the right to terminate access and pursue amounts owed plus reasonable recovery costs.